Last Updated: October 24, 2023
Vidly is committed to protecting your privacy and data security. We process video content to generate actionable workflows, but we do so with strict adherence to GDPR, CCPA, and SOC 2 Type II standards.
At Vidly, we believe that video intelligence should not come at the cost of privacy. This policy outlines how we collect, use, store, and safeguard the information you provide to us when you use our video workflow platform.
We operate globally and comply with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Your data is encrypted in transit and at rest, and we never sell your personal information to third parties.
We collect information necessary to provide and administer the service, including your name, email address, company name, job title, and payment details (processed via Stripe).
We ingest the video files you upload for analysis. This includes raw video files, audio tracks, and the resulting AI-generated transcripts, speaker labels, and metadata tags.
We collect anonymized technical data, such as browser type, device information, IP addresses, and how you interact with our tools, to improve system stability and performance.
Your data is processed strictly for the purposes outlined below:
We value your trust and keep your data safe. We do not sell your personal data. We may share your information in the following circumstances:
Vidly processes your video files to generate workflows and then securely deletes the raw video files and audio tracks from our servers typically within 30 days of processing, unless you choose to retain them in your account archive.
We retain your account data (name, email, billing info) as long as your account remains active. Upon request or account deletion, this data is permanently purged from our systems within 90 days.
You have the right to access, correct, or delete your personal data. Under GDPR and CCPA, you may also request data portability and opt-out of certain data processing activities.
To exercise these rights, please contact our Data Protection Officer using the details provided in Section 8 of this policy.
These are required for the website to function. They allow you to navigate the site and use its features.
We use Google Analytics to understand how visitors use our site, which helps us improve performance and user experience.
We use cookies to remember your language and theme preferences.
Although Vidly is a global company, our primary data processing infrastructure is located in the United States and the European Union. When you use Vidly, your data may be transferred between these regions. We ensure that such transfers comply with strict data protection laws and utilize Standard Contractual Clauses (SCCs) to provide adequate safeguards.
If you have any questions about this Privacy Policy, or would like to exercise your rights regarding your personal data, please contact our Data Protection Officer directly.